terms and conditions | Studio Rental Space

terms & conditions

last revised November 10, 2024

Acceptance of Terms and Conditions

Welcome to Shine Studio LLC’s online reservation system. These Terms and Conditions are entered into by and between you and Shine Studio LLC ("Shine Studio," "owner," "we," or "us") located at 1107 King Street, Suite D, Charleston, SC 29403 (the “Studio”).

Reservation

Shine Studio rents and makes available portions of the Studio for videography, photography, and podcasting as described on our website (the “Studio Rental”). Payment in full is required at the time of booking to reserve your time. By making a reservation, you agree to all terms and conditions outlined herein.

Shine Studio also rents and makes available separate videography, photography, and podcasting equipment (the “Equipment”). Reservations are subject to availability and become effective upon completion of payment (collectively, a “Reservation”).

You may modify your Reservation online or in person, subject to our cancellation policy and availability.

If you fail to vacate the Studio or return Equipment by the end time of your Reservation, Shine Studio may require you to immediately surrender your use of the space. Any continued use will automatically incur fees in 15-minute increments as per the Fee Schedule, which will be charged to the card on file ($20/15-minutes during weekdays; $25/15-minutes during weekends).

Reservation Fees

Fees for Reservations will be posted online at the time of booking (“Fees”). All Fees must be paid in full prior to the Reservation start time.

Services

Behind-the-Scenes Footage If you grant consent during your Reservation, Shine Studio may capture behind-the-scenes footage for marketing purposes, which you are welcome to share on social media by tagging @ShineStudio.CHS.

Cancellation and Rescheduling Policy

Reservations must be canceled or rescheduled through our online reservation system.

14+ Days Before Reservation: Cancellations made at least 14 days in advance will receive a full refund.
7-13 Days Before Reservation: Cancellations made between 7-13 days in advance will receive a 50% refund.
3-6 Days Before Reservation: Cancellations made between 3-6 days in advance will receive a 25% refund.
Within 48 Hours: Cancellations made within 48 hours of the booking date, as well as no-shows, are charged in full with no refund.

Clients may reschedule one time without penalty if requested at least 7 days in advance. Additional rescheduling requests or those made within 48 hours of the booking date will incur a 50% rescheduling fee.

If Shine Studio cancels any portion of your Reservation, you will be notified as soon as possible, and any paid Fees will be refunded.

Rules and Safety Procedures

You assume responsibility for the actions of any individuals you invite to the Studio, including but not limited to employees, independent contractors, or guests (collectively, “Invitees”). All Invitees must comply with these Terms and Conditions.

Shine Studio’s Rules and Safety Procedures are available on our website. You are responsible for following and ensuring Invitees follow all rules and procedures and abide by all applicable laws. Failure to adhere to these Terms and Conditions, Safety Procedures, or laws, may result in immediate termination of use without refund.

Lost or Damaged Studio Space or Equipment

You are responsible for any damage or loss to the Studio or Equipment caused by you or your Invitees. Shine Studio has sole discretion in deciding whether to repair or replace any damaged property. You will be charged for the cost of repair or replacement, plus a $200 surcharge.

If items are lost or damaged, payment will be processed immediately. If repairs or replacements result in lost profits for Shine Studio, you may be charged for those as well.

Condition of Studio Space or Equipment

The Studio and Equipment must be returned in their original condition. Failure to do so may incur a minimum $150 cleaning fee, plus any additional documented cleaning costs. Payment will be automatically processed on the credit card on file.

Storage of Personal Property

Written approval from Shine Studio is required to leave any personal property in the Studio either before or after your Reservation. Approved storage is subject to a fee of $20 per day. Any unapproved property left in the Studio may be stored or disposed of at Shine Studio’s discretion, with disposal fees charged accordingly.

Shine Studio is not responsible for lost or damaged personal property.

Late Payments

If Shine Studio is unable to process any additional charges to your credit card, interest on the outstanding amount will accrue at 1.5% per month or the highest rate permitted by law. Any additional reasonable costs incurred for collection, including attorneys’ fees, will also be charged to you.

Indemnity

You (“Indemnifying Party”) agree to indemnify and defend Shine Studio, including its owner, managers, employees, and agents (collectively, “Indemnified Party”), against any and all claims, damages, or expenses arising from your Reservation and use of the Studio and Equipment. This indemnity does not cover claims arising from Shine Studio’s gross negligence or intentional misconduct.

Limitation of Liability

Shine Studio shall not be liable to you for any consequential, incidental, special, or punitive damages, regardless of whether Shine Studio was aware of potential damages. Shine Studio’s liability, in any case, shall not exceed 50% of the Fees paid.

Force Majeure

Shine Studio will not be held liable for delays or cancellations due to events beyond our control (Force Majeure Events), including acts of God, natural disasters, pandemics, and government restrictions. Shine Studio will work with you to reschedule your Reservation within 30 days. If rescheduling is not possible, fees already paid are non-refundable.

Video Surveillance

For the safety of our space and its occupants, Shine Studio uses video surveillance within the premises. By reserving the Studio, you consent to this monitoring. Surveillance footage is used only for security purposes and is stored in accordance with our privacy policy.

Event Insurance

Shine Studio recommends, but does not require, that you obtain event insurance.

Choice of Law

These Terms and Conditions shall be governed by the laws of the State of South Carolina.

Dispute Resolution

In the event of a dispute, parties shall attempt to resolve it through a meeting (either in-person or remote). If unresolved within 90 days, disputes will proceed to binding arbitration based on the dispute amount.

Up to $50,000: South Carolina Compulsory Arbitration program.
$50,001-$300,000: South Carolina Superior Court Certified Arbitrator.
$300,001+: American Arbitration Association under Commercial Arbitration Rules.

Each party shall bear arbitration costs equally, though the prevailing party may be reimbursed for reasonable costs, including attorneys’ fees.

Waiver

No waiver of any part of these Terms and Conditions shall be effective unless in writing. Failure to enforce any part of these Terms and Conditions shall not be considered a waiver of any rights.

Severability

If any provision of these Terms is deemed unenforceable, the remaining provisions shall continue in full force.

Entire Agreement

These Terms and Conditions constitute the entire agreement between the parties, superseding all prior agreements. Shine Studio reserves the right to update these Terms and Conditions, with updates applicable to future Reservations.

Note for Audio Bookings

Shine Studio cannot control the timing of surrounding events, such as traffic or building maintenance. Please plan your audio bookings accordingly.

ABOUT - Studio